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Simple point of sale screen

POINT OF SALE

Retail Dog provides retailers with simplicity, power, and flexibility at the point-of-sale. Barcode scanning, item lookups, customer selection, and payment entry is straight forward and very fast. With Retail Dog, you’ll be thrilled with the speed of your checkouts and the detailed sales history of your customer purchases.

 

The Scan/Qty Field

Retail Dog achieves unprecedented speed at the point-of-sale by incorporating an intelligent entry field to accept new barcode scans or to quickly update items already on the transaction. The Scan/Qty field enables rapid barcode scanning, discounting, quantity changes, customer lookups, sale type changes, taxable option changes, and much more. After entering a request in the Scan/Qty field, you will hear a verbal confirmation of the result played over the computer’s speakers – helping ensure accuracy.

Item Entry

Enter notes and work orders on item entry screen

The Item Entry Form is used to add new items to a transaction if the price tag is missing or you just need to lookup an item. You can also use this form to set the item's price, discount, taxable properties, and whether an item must be ordered. Notice that "Styles" are entered by entering the brand, style, color, and size. All of the item entry fields use an intelligent fill mechanism and have a lookup button to the right of the field.
Also notice the Notes Tab and F6-Work Button. The Notes Tab enables you to enter a note for an item and the F6-Work Button enables you to select a Work Order and enter the details for a specific type of work to be done

Point of Sale Features

  • Create Sales, Special Orders, Layaways, and Quotes
  • Sell, redeem, or refund using Gift Cards
  • Automatically discount items for customers with a preset discount amount or assigned to a Contract
  • Add notes to an item on an invoice or to the invoice itself to reflect work order or monogramming requirements
  • Easily lookup items missing a price tag
  • Quickly add new customers or lookup existing customers by last name or phone number
  • Arrange the order of items on an invoice
  • Add special order items to regular customer purchases
  • Deliver Special Orders and Layaways and add additional items to the delivery invoice
  • Setup Special Orders as drop shipments and set a release date if needed
  • Take multiple payments and assign balances to a customer’s account, a third party, or to an employer for payroll deduction
  • Audio (*.wav) files played over the computer’s speakers provide verbal confirmation for important actions
Create special orders and enter orders directly in the program

SPECIAL ORDERS AND ORDER ENTRY

Special Orders are an essential part of a typical retailer’s business, and the cornerstone for dealers that require order entry capability and tracking. Retail Dog ensures your special ordering or order entry operation is a success by transforming what is normally a time-consuming, error-prone, and tedious process, to one that is simple and effective.

 

Creating and tracking special order items and customer orders for individuals and groups with Retail Dog is easy. For point-of-sale transactions, special order items can simply be added to a Sale along with the other items being purchased.

Customer orders, which may be more extensive or taken over the phone, can be entered as a Special Order Invoice. With either scenario, the special order items may include work order details and drop ship requirements.

extensive customer orders completed on sale screen

Fulfilling special order items or a customer order is just as easy as taking them. Special order items and customer orders can be pulled from stock or are automatically added to new Purchase Orders for the appropriate vendor – making it easy to order, receive, and deliver special order items and customer orders to your customers.

easily auto create purchase orders
create orders and track them
Customer List Information

CUSTOMERS

Customers are the life-blood of a retailer or dealer. With Retail dog, you will be able to provide the level of customer service consumers have come to expect from well-run businesses, and much more!

 

add or change customer record

Retail Dog maintains detailed sales and payment history by customer, and it facilitates faster, more accurate checkouts by keeping track of a customer’s price structure, their billing status, important purchasing information, tax or credit status, and their spending allowance.

Customer Features

  • Quickly add new customers or lookup existing customers by last name or phone number at the point-of-sale
  • View all Sales, Special Orders, Layaways, Quotes, and Gift Certificates from the Sales List for a customer
  • Keep track of a customer’s demographic information, first and last purchase dates, total sales for this year and last, classification and promotion codes, birth date, DL number, credit status, and taxable status
  • Enter customer notes with the option to have them automatically reviewed at the point-of-sale
  • Setup customer pricing to a preset discount off retail, a profit margin, a retail price level, or to a Contract price list
  • Assign customer billing to a third-party or an employer
  • Setup, track, and limit customers to a spending allowance
  • Print customer mailing labels or export the customer list to a file
  • Email invoices, reports, messages, or promotions to individuals and groups
Total inventory control tool

INVENTORY CONTROL

Retail Dog ensures excellent inventory control by providing the tools you need to enter, order, track, and receive your inventory items. The logical vendor, style, color, and size hierarchy makes apparel entry and item lookups clear and understandable. Stock levels are automatically maintained by performing any of the procedures in the program. Sell an item, and the quantity sold is deducted from stock. Place an item on a Purchase Order, and the quantity on order is updated. Set your desired stock levels and your Purchase Orders can be created automatically. All of the inventory control operations in Retail Dog are fast, efficient, and easy.

 

Inventory Control Features

view and edit style options
  • Apparel items can have unlimited colors and sizes
  • Each style, color, and size combination can have a different cost and retail price
  • Track inventory in-stock, on-hold for a layaway or a special order, the quantity on-order, and the quantity on-order for special orders
  • Add notes to an item on an invoice or to the invoice itself to reflect work order or monogramming requirements
  • Easily lookup items missing a price tag
  • Prevent items from being discounted at the point-of-sale
  • Set maximum and minimum stock levels for each item to facilitate automatic stock replenishment
  • Add special order items to regular customer purchases
  • Set up to 5 price levels for each inventory item
  • Set up inventory items to recognize the vendor’s UPC barcode
enter order track inventory items
special pricing using contract feature

CONTRACTS AND GROUP PRICING

If your business sells to groups such as corporations, construction companies, athletic teams or other organizations, the Contract Pricing features in Retail Dog are exactly what you need. Retail Dog contains Contract Pricing features that make keeping track of the special pricing and requirements of your groups manageable and easy.

 

A Contract is simply a list of items that can be sold at a preset price, a percentage off retail, or a profit margin. Each item on the Contract can contain notes that are automatically transferred to an invoice when the item is selected for a customer assigned to the Contract. The Contract itself can also contain notes that can be automatically reviewed.

quick search and price look up

By using the Contract Pricing features in Retail Dog, you will be able to easily set up, maintain, control, and view each Contracts performance – making your group pricing efforts simple and more profitable.

detailed workorder form

WORK ORDER ENTRY

Many retailers and dealers provide complex custom services such as embroidery, sewing, and much more. With the Work Order Entry features in Retail Dog, collecting and keeping the information required to perform these services accurately is simple

 

Retail Dog has a Work Order Forms List that can be used to define the information that should be collected for each type of service that is offered. The Work Order Form can contain up to 15 entry fields, check boxes, dates, drop lists with pre-entered selections, or notes fields. Work Order Forms are used during the checkout and order entry procedures. After entering an item on a Sale or a Special Order, a Work Order Form can be selected to enter the information required by the service being performed. The Work Order details are saved along with the item and are printed just below the item on a receipt, invoice, or customer order.

detailed work order form
accounting help with accounts receiveable

ACCOUNTS RECEIVABLE

Accounts Receivable is built directly into Retail Dog, so there is no need for third-party accounting packages to handle your billing and payment entry requirements. Retail Dog always keeps your Accounts Receivable information available at your fingertips.

 

Creating an Accounts Receivable is easy. Simply enter a purchase, select a customer with the option to bill their purchases, and the program will track any invoice with a balance as a receivable. Customers can also be linked to other accounts (like an employee at a hospital or police department) that are allowed to bill purchases – enabling invoices to capture the actual customer and the customer that will pay for the balance due.

track invoices and accept payments

Account Statements can be run for any customer at any time, and finance charges can be applied to customer balances. For accounts with heavy monthly activity, Summary Invoices can be created to summarize the individual purchases. If a customer has an email address set up for billing purposes, Account Statements can be easily emailed to any customer with an open balance.

increase sales with advanced reporting

REPORTING

Retail Dog contains a variety of reports that will help you manage and grow your business. They provide solid statistical information about your customers, your inventory, and your sales.

There are sales reports that rank your best selling items, list the profit and markup of items you have sold, and illustrate which vendors are your best and most profitable. There are also inventory reports that can be used to obtain a current inventory value, to show what to order, and to provide the information you need to set up maximum and minimum stock levels. Whatever your reporting needs, you will find Retail Dog delivers.

 

Easily Report on:

  • Daily Checkout:
    The Daily Checkout Report provides a detailed listing of all moneys (cash, check, bankcard, etc.) received on a given day.
  • Inventory Summary Report
    The Inventory Summary report prints a listing of the quantity and cost of items in inventory by vendor. Below is a partial sample report.
  • Top 40 Sales Report
    The Top 40 Report Sales Report lists the top forty styles, colors, sizes, and product types sold for within a date range.
  • Vendor Comparison Report
    - This report clearly illustrates which vendors have products that are your best sellers by showing your stock investment in a vendor's product line and comparing it to their percentage of sales and profit.
  • Account Statement
    Account Statements can be run for your customers anytime. They are an excellent means of providing your store account customers with an accurate account of their current balance and recent activity.
  • And over 50 more available reports!
meet your needs with hundreds of reports
website integrated into point of sale

THE RETAIL DOG WEBSTORE

Creating an on-line store to sell items you have in your retail store just couldn’t be any easier. Retail Dog includes an integrated WebStore that operates seamlessly with Retail Dog and enables you to have both a retail store and an on-line store that are one in the same.

In the Retail Dog, a WebStore setup Wizard will guide you through the process of setting up a fully functional WebStore in just a few minutes. After making a few selections like the items and departments to include, you’ll be ready to launch your on-line store where you can easily manage your WebStore orders in The Retail Dog

Customer Management Features

  • Quickly add new customers or lookup existing customers by last name or phone number at the point-of-sale
  • View all Sales, Special Orders, Layaways, Quotes, and Gift Certificates from the Sales List for a customer
  • Automatically discount items for customers with a preset discount amount or assigned to a Contract
  • Keep track of a customer’s demographic information, first and last purchase dates, total sales for this year and last, classification and promotion codes, birth date, DL number, credit status, and taxable status
  • Enter customer notes with the option to have them automatically reviewed at the point-of-sale
  • Retail Point of Sale - Customer Management

Personalized Email Templates

MULTIPLE LOCATIONS AND MOBILE SELLING

If you own multiple stores or plan to expand your current operation, you can be assured that Retail Dog can accommodate your needs. Retail Dog was designed from the start to handle the complex needs of multi-location operations. Whether you have two stores or 50, Retail Dog can accommodate your inventory control needs in a simple, comprehensive, and versatile manner.

Customer Management Features

  • Quickly add new customers or lookup existing customers by last name or phone number at the point-of-sale
  • View all Sales, Special Orders, Layaways, Quotes, and Gift Certificates from the Sales List for a customer
  • Automatically discount items for customers with a preset discount amount or assigned to a Contract
  • Keep track of a customer’s demographic information, first and last purchase dates, total sales for this year and last, classification and promotion codes, birth date, DL number, credit status, and taxable status
  • Enter customer notes with the option to have them automatically reviewed at the point-of-sale
connect and track multiple locations
integrated mobile app for owners and employees

INTEGRATED MOBILE APP

The mobile app for Android, iOS, and Windows phone extends the reach of the program onto the sales floor and outside of your store. Employees are able to take a picture of an item barcode to view pricing along with stock levels. Owners and managers will be able to see a “Dashboard” that provides a snapshot of critical sales data.

 

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